Archives: FAQs

What services do we offer?

We are a comprehensive solution provider for businesses in Hong Kong and Macau specializing in the oil & gas, marine, petrochemical and utility plants in their procurement, warehousing, logistic and personnel needs.

Who are our clients?

Our clients primarily businesses that require our products or services to operate their own companies. They span across various sectors such as manufacturing companies, retails and service providers ranging from IT, hospitality, finance, and civil industrial.

What makes our services unique?

Our service stands out for several reasons:

  1. Quality: Each product we offer has been certified to meet international standards (ISO).
  2. Experience: Our team is composed of proactive and efficient individuals. We are committed to assisting you in identifying the optimal solution for your industry and ensuring timely delivery of your requirements.
  3. Customer Service: We believe in building strong relationships with our clients. Our team is always available to provide support and address any concerns our clients may have.
  4. Sustainability: We are committed to conducting our business in a socially responsible and ethical manner. We strive to minimize our environmental impact and make a positive impact on our communities.
How do we ensure the quality of our services?

We are committed to maintaining quality and ensuring client satisfaction.
We are accredited with ISO9002 Quality Certificate from Det Norske Veritas and adhere to the ISO9001:2008 Quality Management System.

How can clients contact us for more information or to start a project?

Please contact our respective sales representative to place an order. Their information can be found on the product brands and service page.
For general enquiries, you can reach us at (852) 2637 2828 during business hours or send an email to rsco@raymonds.com.hk

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